TERMS AND CONDITIONS
From the Inside-Out School of Etiquette, LLC
Effective Date: September 16, 2014
Last Updated: September 16, 2014
- Acceptance of Terms
Welcome to From the Inside-Out School of Etiquette, LLC ("Company," "School," "we," "us," or "our").
These Terms and Conditions ("Terms") govern your access to and use of our website, online platforms, courses, certification programs, memberships, workshops, consultations, educational materials, digital products, books, events, and other products and services offered by From the Inside-Out School of Etiquette, LLC.
By accessing our website, registering for a program, purchasing a product or service, creating an account, submitting payment, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and any additional written agreement applicable to a particular service.
If you do not agree to these Terms, you should not purchase or use our products or services.
Where a separately executed written agreement conflicts with these Terms, the separately executed agreement will control with respect to the subject matter addressed in that agreement.
- About From the Inside-Out School of Etiquette
From the Inside-Out School of Etiquette, LLC provides etiquette education, professional development, consultant certification, business education, youth etiquette instruction, private instruction, corporate and organizational workshops, virtual instruction, membership programs, educational resources, books, digital products, events, and related services.
Programs, services, instructors, schedules, curriculum, delivery methods, pricing, and availability may change from time to time.
- Eligibility and Minors
Individuals under the age of 18 may participate in designated youth programs only with the authorization of a parent or legal guardian where required.
A parent or legal guardian purchasing, registering for, or agreeing to services on behalf of a minor represents that he or she has the legal authority to do so.
Parents and guardians are responsible for providing accurate registration information and for ensuring that minors comply with applicable program rules and standards of conduct.
Our website and general commercial services are not intended to permit children to independently enter into binding commercial agreements with the Company.
- Registration and Account Information
You agree to provide complete, current, and accurate information when registering for programs, making purchases, or creating an account.
You are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account.
You may not share restricted course credentials, portal access, membership access, or other individualized access credentials with unauthorized persons.
We reserve the right to suspend or terminate access if we reasonably believe an account is being shared, misused, accessed fraudulently, or used in violation of these Terms.
- Prices and Payment
Prices for products and services are those displayed or quoted at the time of purchase unless otherwise stated in a written agreement.
Payment may be required in full or according to an approved payment schedule.
Applicable taxes, processing charges, travel expenses, accommodations, shipping charges, or other expenses may be charged separately where disclosed before purchase or established in a written service agreement.
Failure to make a required payment may result in suspension of services, withholding of materials or certification, cancellation of participation, or termination of access.
- Deposits
When a deposit is required to reserve a date, program, workshop, speaking engagement, consultation, training, or other service, the deposit secures the Company's availability and may prevent us from accepting other engagements for that date or period.
Unless expressly stated otherwise in writing, deposits are non-refundable.
Where the Company expressly permits a deposit or payment to be transferred as a credit, the credit must be used within the time period specified in the applicable proposal, invoice, agreement, or written Company policy.
Any existing written agreement between the customer and Company concerning deposits or credits will control.
- Cancellations and Rescheduling
Cancellation and rescheduling policies may vary according to the particular program or service purchased.
The policy stated in the applicable registration page, proposal, invoice, contract, or service agreement will govern.
Requests to cancel or reschedule should be submitted in writing.
Rescheduling is subject to instructor availability and is not guaranteed.
The Company reserves the right to establish reasonable rescheduling fees or require additional payment when a change results in additional expenses, travel changes, venue charges, or administrative costs.
- Refund Policy
Except where otherwise expressly stated in writing or required by applicable law, purchases are non refundable once services, instruction, course access, downloadable materials, proprietary resources, or other benefits have been provided or made available.
Because many Company products include immediate access to proprietary intellectual property, educational materials, digital resources, or reserved professional time, refunds may not be available after such access or performance begins.
Specific programs may have separate refund or cancellation policies. Those policies will be disclosed at or before purchase and incorporated into these Terms.
Nothing in these Terms limits rights that cannot legally be waived under applicable law. 9. Certification Programs
Enrollment in an etiquette certification program does not automatically guarantee certification.
Participants must satisfactorily complete the requirements established for the applicable program, which may include completing modules, attending required sessions, demonstrating competency, completing assignments or assessments, satisfying financial obligations, and complying with professional and ethical standards.
The Company reserves the right to withhold certification where a participant has not fulfilled program requirements.
Certification signifies completion of the Company's applicable certification requirements. It does not constitute a governmental license, academic degree, guarantee of employment, guarantee of business success, or guarantee of income.
- Business and Income Disclaimer
The Company may provide educational information regarding entrepreneurship, marketing, business development, social media, pricing, client acquisition, business operations, or related subjects.
Examples of income, business growth, client success, contracts, opportunities, or results are provided for educational or illustrative purposes only.
We do not guarantee that any participant will earn a particular amount of income, obtain clients, secure contracts, establish a profitable business, achieve social-media growth, or obtain any particular business result.
Individual results depend upon numerous factors, including effort, experience, market conditions, implementation, location, pricing, business decisions, and circumstances outside the Company's control.
- Educational Disclaimer
Our courses, workshops, certification programs, publications, videos, presentations, and educational resources are provided for educational and informational purposes.
Unless expressly stated otherwise, the information provided does not constitute legal, financial, accounting, tax, medical, mental-health, or other regulated professional advice.
Participants should consult appropriately licensed professionals regarding matters requiring specialized professional advice.
- Intellectual Property
All Company content is owned by or licensed to From the Inside-Out School of Etiquette, LLC and is protected by applicable intellectual-property laws.
This includes, without limitation: curriculum and teaching methods; certification materials; training manuals; PowerPoint presentations; worksheets and handouts; videos and recordings; course modules; scripts; graphics; photographs; logos; trademarks and branding; downloadable resources; templates; proprietary documents; website copy; digital courses; and other educational materials.
Purchase or enrollment does not transfer ownership of the Company's intellectual property. Participants receive only the limited license expressly provided for the particular product or program. 13. Prohibited Use of Materials
Unless expressly authorized in writing, you may not copy, reproduce, republish, sell, sublicense, distribute, upload, publicly display, transmit, share, teach directly from, modify, create derivative works from, or commercially exploit Company materials.
You may not share course login credentials or distribute restricted Company resources to persons who have not purchased or been granted authorized access.
You may not record Company training sessions, Zoom sessions, consultations, presentations, certification sessions, or other restricted programming without prior written permission.
Unauthorized use may result in immediate termination of access and may subject the responsible party to available legal remedies.
- Consultant Materials and Certification Resources
Certified consultants may receive certain resources for use in their businesses.
Any permission to use Company materials is limited to the rights expressly granted by the Company.
Certification does not give a consultant ownership of the Company's trademarks, curriculum, copyrighted materials, brand identity, business name, proprietary resources, or other intellectual property.
Certified consultants are independent business owners unless a separate written agreement expressly establishes another relationship.
Certification does not create an employment relationship, partnership, joint venture, franchise, agency relationship, or authority to legally bind the Company.
- Virtual Programs and Technology
Virtual programs may be delivered through Zoom or other third-party technology platforms.
Participants are responsible for having suitable internet access, equipment, software, audio, video, and other technology necessary to participate.
The Company is not responsible for interruptions caused by a participant's equipment, internet provider, device, software, or other circumstances outside the Company's reasonable control.
We may substitute a reasonably comparable technology platform when necessary. 16. Attendance and Punctuality
Participants are responsible for attending scheduled programs on time.
Late arrival, early departure, missed sessions, or failure to participate does not automatically entitle a participant to a refund, makeup session, extension, or credit.
Private sessions and programs may be subject to additional attendance or rescheduling requirements communicated at booking.
- Code of Conduct
Participants are expected to conduct themselves professionally and respectfully.
The Company reserves the right to remove, suspend, or terminate the participation of any individual whose conduct is threatening, abusive, discriminatory, harassing, disruptive, dangerous, fraudulent, or materially interferes with the learning environment or the rights of others.
Where appropriate and legally permissible, removal for misconduct may occur without refund. 18. Photography, Video and Recording
Certain in-person programs and events may be photographed or recorded.
When photographs or recordings will be used for promotional or commercial purposes, the Company will obtain permissions or releases where required.
For minors, appropriate parent or legal guardian authorization will be obtained when required. A separate photography or media release may apply to particular programs or events. 19. Events and Travel
Certain Company services require travel.
Where a client is responsible for travel-related expenses, those obligations may include airfare, ground transportation, lodging, meals, parking, baggage, mileage, or other reasonable travel expenses, as specified in the applicable proposal or agreement.
The Company is not responsible for delays or cancellations caused by airlines, hotels, venues, weather, governmental action, transportation providers, natural disasters, or circumstances beyond the Company's reasonable control.
- Memberships and Recurring Payments
If you purchase a membership, subscription, or other recurring service, the recurring-payment terms, billing frequency, price, renewal provisions, and cancellation procedures applicable to that program will be disclosed at or before enrollment.
By enrolling in an automatically renewing program, you authorize the Company or its payment processor to charge the applicable payment method according to the disclosed billing schedule until cancellation in accordance with the applicable program terms.
Where required by law, automatic-renewal provisions will be presented clearly and conspicuously, and required renewal notices will be provided.
Cancellation does not automatically entitle a member to a refund of amounts already properly charged. 21. Third-Party Services and Links
Our website or services may contain links to or integrate with third-party services, including payment processors, scheduling platforms, video-conferencing providers, social-media platforms, email providers, learning platforms, or other external services.
We do not control and are not responsible for third-party websites, services, privacy practices, availability, content, or security.
Use of third-party services may be subject to separate terms and privacy policies.
- Testimonials
Testimonials displayed by the Company represent the experiences and opinions of the individuals providing them.
Testimonials are not guarantees that every customer, participant, student, or consultant will achieve identical or similar results.
Individual experiences and outcomes vary.
- Website Accuracy
We endeavor to provide accurate information. However, occasional typographical errors, pricing errors, outdated information, technical errors, or omissions may occur.
We reserve the right to correct errors and update information.
If an error materially affects an existing purchase, we will address the matter consistent with applicable law and the circumstances of the transaction.
- Chargebacks and Payment Disputes
Customers should contact the Company promptly regarding legitimate billing questions or disputes so that we have an opportunity to investigate and resolve the matter.
Nothing in these Terms prohibits a customer from exercising lawful rights through a card issuer, financial institution, payment processor, or consumer-protection authority.
However, knowingly making false representations in connection with a payment dispute or chargeback may constitute a violation of these Terms and applicable law.
The Company reserves the right to provide relevant transaction records, agreements, access records, correspondence, and proof of services to payment processors or financial institutions when responding to a payment dispute.
- Disclaimer of Warranties
To the fullest extent permitted by applicable law, Company services and website content are provided on an "as available" basis.
The Company does not warrant that the website or every digital service will operate continuously, uninterrupted, or error-free.
Nothing in this provision excludes warranties or consumer rights that cannot lawfully be excluded. 26. Limitation of Liability
To the fullest extent permitted by applicable law, From the Inside-Out School of Etiquette, LLC and its owners, employees, contractors, instructors, representatives, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the use of Company products or services.
To the fullest extent permitted by applicable law, the Company's aggregate liability arising from a particular purchased product or service will not exceed the amount actually paid to the Company for the product or service giving rise to the claim.
This limitation does not apply where liability cannot lawfully be limited or excluded. 27. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless From the Inside-Out School of Etiquette, LLC and its owners, officers, employees, contractors, representatives, and agents from third-party claims, damages, liabilities, and reasonable costs arising from your unlawful misuse of the website, unauthorized use or distribution of Company intellectual property, violation of these Terms, or infringement of another person's rights.
- Force Majeure
The Company will not be responsible for failure or delay in performance caused by events beyond its reasonable control, including severe weather, natural disasters, epidemics or public-health emergencies, governmental orders, transportation disruptions, venue closures, utility failures, widespread internet outages, labor disruptions, acts of terrorism, war, civil unrest, or similar circumstances.
Where practicable, the Company will make reasonable efforts to reschedule or provide an alternative method of performance.
- Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any mandatory consumer-protection rights applicable to a customer remain unaffected. 30. Dispute Resolution
Before initiating formal legal proceedings, the parties agree to make a good-faith effort to resolve disputes directly.
Attorney-review note: Consider whether to add mandatory mediation, binding arbitration, a jury-trial waiver, a class-action waiver, and an exclusive Broward County venue provision. These provisions can materially affect legal rights and should be reviewed by a Florida attorney before publication.
- Privacy
Use of the website and Company services is also subject to our Privacy Policy, which explains how personal information is collected, used, disclosed, protected, and retained.
Where applicable, privacy rights will be administered in accordance with applicable federal and state law.
- Changes to These Terms
We may revise these Terms periodically.
The revised Terms will be posted on our website with an updated "Last Updated" date.
Changes will apply prospectively except where applicable law permits otherwise. Material changes affecting an existing transaction will not retroactively alter agreed contractual rights where doing so would be unlawful.
Continued use of the website after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law.
- Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
- No Waiver
Failure by the Company to enforce a provision of these Terms does not constitute a waiver of that provision or any other right.
- Entire Agreement
These Terms, together with the applicable Privacy Policy, registration terms, purchase terms, proposals, invoices, policies, releases, and separately executed agreements, constitute the applicable agreement between the parties concerning the relevant product or service.
Where a separately signed agreement expressly conflicts with these general Terms, the separately signed agreement will control as to the conflicting provision.
- Contact Information
Questions regarding these Terms and Conditions may be directed to:
From the Inside-Out School of Etiquette, LLC
Attn: Jackie Vernon-Thompson
Email: info@fromtheinsideoutsoe.com
IMPORTANT IMPLEMENTATION NOTES
- This document is an attorney-review draft and is not a substitute for advice from a licensed Florida attorney. Have counsel review the final Terms before publication, particularly the dispute-resolution, liability, recurring-payment, refund, and intellectual-property provisions.
- Maintain a separate Privacy Policy and a separate Refund, Cancellation & Rescheduling Policy on the website.
- For recurring memberships or subscriptions, ensure the checkout page clearly discloses the price, billing frequency, automatic-renewal terms, and cancellation method before the customer enrolls. • Use an unchecked acceptance box at checkout linking to the Terms & Conditions, Privacy Policy, and applicable Refund/Cancellation Policy.
- Because the Company serves minors, use appropriate parent/guardian consent and media-release documentation for youth programs where applicable.